Track My Order

Enter your order number to see the status of your order.
This can be found on your order confirmation or within your Account

Delivery

Due to the increased impact of COVID-19, we are currently experiencing delivery delays.

The delivery times below are estimates, and can vary depending on your location.
We do our best to fill your orders from our New Zealand warehouses, but there are occasions when we fulfill from our Australian warehouses to ensure you don’t miss out on anything you’ve ordered.

If your order is placed before 2pm NZDT on a business day (Mon-Fri) it leaves our warehouse the same day! Orders placed after 2pm NZDT or on weekends will be dispatched the next business day.
The delivery times below are estimates and can vary depending on your location.

Please note: Due to disruptions in flight scheduling as a result of COVID-19 restrictions, there may be a delay in delivery time of up to 2-4 business days on top of our standard estimated delivery times below.

Delivery Option Delivery TIME* Order over $150 Order under $150
New Zealand Metropolitan Areas 2-5 business days FREE $10
New Zealand Rural Areas 4-7 business days FREE $10